How to Make a No Sound Like a Yes
Still having trouble setting boundaries with your work?
Maybe it’s time for a sandwich – and no, I’m not talking about lunchmeat!🥪
Sandwiching your no between two yesses!
Author @William Ury defines this as the “positive no,” – a three-part yes-no-yes structure:
1. Say yes to a top priority in your life.👍
2. Deliver a respectful, clear no. 🙅
3. Say yes to how you could meet the other person’s needs.✅
Double down on your No with a couples Yes’s
For example, imagine that your boss asks you to work this weekend.
Start with yes: “I have an important family commitment this weekend.”
Then say no: “So I can’t work this weekend.”
Conclude with a yes that meets your boss’s needs—on your terms: “I’d be happy to work late Wednesday and Thursday to get the project done by Friday.”
Want more brain-friendly tips?
Check out my Wall Street Journal bestselling book, The Brain-Friendly Workplace: Why Talented People Quit and How to Get Them to Stay. And if you felt inspired, please leave an Amazon review. I read every single one and would love to see yours there!
I also offer virtual keynotes to provide companies with science-based insights that you can put into practice immediately in order to work and live smarter, better, and happier. Find out more about my keynotes here.